Refund and Cancellation Policy
To be eligible for a refund on the following steps must be taken:
Refunds must be requested in writing by contacting admin@safod.net stating clear reasons for requesting refund. Requests for refund must be made within 30 days of the original payment.
While we stand by our policy as written above, SAFOD also wants to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact us at admin@safod.net for any questions related to our policy, or simply to let us know how we can help.
Confirmation of transaction
After the online payment has completed the donation form, the DPO Group payment platform will ask you to confirm (which essentially means reviewing all the data entered, including particularly the amount entered) before the payment request is submitted.
Credit Card Details
You agree, understand, and confirm that the credit card details provided by you will be correct and accurate and you shall not use the credit card, which is not lawfully owned by you, i.e., in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to our partner, DPO Group. Furthermore, the said information will not be utilized and shared by SAFOD and/or DPO Group with any of the third parties unless required by law, regulation, or court order. Neither SAFOD nor DPO Group will be held liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to prove otherwise ; shall be exclusively on you.
Our Policy on Money Laundering, Terrorism and Other Illegal Practices
SAFOD must refuse to enter a relationship or has to terminate an existing relationship established through the online payments system or otherwise, if the organization cannot form a reasonable belief that it trusts your true identity and/or the nature of business.
SAFOD will not
- Accept payments (online or off-line) that are known or suspected to be the proceeds of criminal activity; should SAFOD receive a payment online deemed suspicious, all efforts shall be made to engage third party stakeholders such as the fiscal police and/or other relevant law enforcers.
You Agree and Confirm
- That you will use the online payment form(s) for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the DPO Group payment platform.
- You will provide authentic and true information in all instances where such information is requested of you. SAFOD and/or DPO Group reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), SAFOD and/or DPO Group has the right in their sole discretion to reject the registration and debar you from using the Services of SAFOD and / or other affiliated websites without prior intimation whatsoever.
Effective date of the Agreement and its validity term
The use of the terms and conditions for the SAFOD online payment Site is valid as of 22 July 2024 and may be modified at any time; please check back for any modifications.
Site Policy Agreement
I give my free and informed consent to the terms and conditions of this website and for my personal information to be managed by SAFOD directly or through third parties.
I acknowledge that I have read and understood the Terms and Conditions and agree that my use of the payment platform is a recognition of my acceptance of the terms and conditions of this present agreement conditions.
If the user wants to ask for any modification, correction or deletion of all data you have given us, to stop receiving commercial information and contact us for any reason you can email admin@safod.net or contact DPO Group directly.